Privacy Policy

Last updated: April 2026

1. Introduction

GeeTrader Pro ("we," "us," or "our") operates geetraderai.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services. By using our services you agree to the collection and use of information as described in this policy.

2. Who We Are

GeeTrader Pro is an independent educational trading platform and verified affiliate partner of Deriv, based in Nairobi, Kenya. We provide market analysis tools, educational content, and local payment facilitation services. We are not a licensed financial institution, broker, or investment adviser.

Contact: support@geetrader.com | +254 756 911 842 | Nairobi, Kenya

3. Information We Collect

  • Contact Information: Name, email address, and phone number — provided when you contact us via our website form or messaging channels.
  • Usage Data: Pages visited, time spent on pages, click patterns, and interaction data collected automatically.
  • Device & Technical Data: Browser type, IP address, operating system, referral source, and language preferences.
  • Cookies & Similar Technologies: Small data files stored on your device to improve functionality, remember preferences, and support analytics. See Section 9 for details.
  • Communications: Records of messages you send to us via email, WhatsApp, or Telegram for support purposes.

4. How We Use Your Information

  • To respond to your enquiries and provide customer support
  • To provide and continuously improve our educational tools and services
  • To send service-related communications (e.g. updates, important notices)
  • To send marketing communications where you have given consent — you may opt out at any time
  • To detect, investigate, and prevent fraud or misuse
  • To comply with applicable legal obligations and regulatory requirements
  • To analyse aggregate, anonymised trends to improve our platform

5. Legal Basis for Processing (GDPR / applicable law)

  • Contractual necessity: To fulfil service requests you make of us
  • Legitimate interests: To operate, maintain, and improve our platform and prevent fraud
  • Consent: For marketing communications — withdrawable at any time
  • Legal obligation: Where required to comply with applicable law

6. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share data only in the following circumstances:

  • Affiliate partner (Deriv): Where necessary to facilitate account referrals and support. Deriv's own privacy policy governs any data they hold.
  • Service providers: Trusted third parties who assist our operations (e.g. hosting, analytics, email services) under strict confidentiality obligations.
  • Legal authorities: When required by law, court order, or to protect the rights and safety of our users or others.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with appropriate notice.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Contact data is retained for up to 3 years from your last interaction unless you request deletion sooner.

8. Data Security

We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security and encourage you to exercise caution when sharing personal information online.

9. Cookies

We use cookies and similar tracking technologies for analytics and functionality purposes. You may control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. We do not use cookies to serve targeted advertising to third parties.

10. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access a copy of the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your data (subject to legal retention requirements)
  • Withdraw consent for marketing communications at any time
  • Object to processing based on legitimate interests
  • Lodge a complaint with the relevant data protection authority in your jurisdiction

To exercise any of these rights, please contact us at support@geetrader.com.

11. Third-Party Links

Our website contains links to third-party sites, including Deriv. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any site you visit.

12. Children's Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately for removal.

13. Contact Us

For any privacy-related questions or to exercise your rights:

  • Email: support@geetrader.com
  • WhatsApp: +254 756 911 842
  • Address: Nairobi, Kenya

14. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via a notice on our website. Your continued use of our services after any update constitutes acceptance of the revised policy. We recommend reviewing this page periodically.